Agency Staff     Agency Principal Donnie Hogan, President - Thirty-two years of insurance experience.  Donnie is a licensed Certified Insurance Counselor and is available to discuss all  of your insurance needs. Email Donnie at donnie@fredmsmith.com   Agents/CSRs Elaine Davenport - Licensed Customer Service Representative with eighteen years of insurance experience.  Elaine specializes in Commercial Lines coverage. Email Elaine at elaine@fredmsmith.com   Jessica Gower - Licensed Customer Service Representative with three years of insurance experience.  Jessica specializes in Personal Lines coverage. Email Jessica at jessica@fredmsmith.com   George Hatcher - Insurance Agent with a wide range of insurance knowledge and experience.  George is available to design a risk managment plan to fit your individual and/or business needs. Email George at george@fredmsmith.com   Maxine Hester - Customer Service Representative with many years of insurance experience.  Maxine specializes in Customer Service.